The Most Important Online CRM and Social CRM Apps

Via GetApp.com: 

Trying to make a decision about which web-based CRM application or social CRM application to use for your business?

This infographic will help you determine what are the important decision factors when searching for CRM products. We hope this will help you decide which (social) CRM solution is the best fit for your business.
For a more comprehensive list of over 200 web-based social CRM and CRM apps, we encourage you to check GetApp.com's directory by clicking on the links provided in the infographic.